Privacy Policy

Privacy Policy

Effective Date: 04/06/2026

Future Psych Solutions (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal and health-related information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, assessments, forms, surveys, and communications.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Full name

Email address

Phone number

Date of birth

Location information

Insurance or intake-related details (when applicable)

b. Health & Assessment Information

Mental health screening responses (including but not limited to PHQ-9, GAD-7, and other diagnostic or intake assessments)

Survey responses related to mental health symptoms, treatment outcomes, or wellness history

This information may constitute Protected Health Information (PHI) under HIPAA.

c. Communication Data

SMS, email, and phone communication records

Consent records for messaging

Message interaction history (delivery confirmations, opt-ins, opt-outs)

2. How We Use Your Information

We use collected information to:

Provide psychiatric and mental health services

Conduct assessments, screenings, and evaluations

Communicate appointment reminders, follow-ups, and service-related messages

Improve clinical care and patient experience

Meet legal, regulatory, and compliance obligations

We do not sell, rent, or share personal or health information for marketing or advertising purposes.

3. SMS & Messaging Consent (A2P Compliance)

If you provide your phone number, you may opt in to receive service-related SMS messages, including:

Appointment reminders

Assessment or survey notifications

Treatment-related communications

Administrative or care coordination messages

Message frequency varies. Message & data rates may apply.

Consent is obtained via:

Online forms

Intake or assessment submissions

Explicit opt-in checkboxes

Keyword-based opt-ins (where applicable)

You may opt out at any time by replying STOP. For help, reply HELP.

We do not send promotional SMS without explicit consent.

4. HIPAA & Data Security

We implement administrative, technical, and physical safeguards designed to protect your information, including:

Secure data storage

Access controls

Encryption where appropriate

Limited access to authorized personnel only

We work with HIPAA-aware technology providers and vendors where applicable.

5. Sharing of Information

We may share information only:

With healthcare providers involved in your care

With service providers who support our operations under confidentiality agreements

When required by law, court order, or regulatory obligation

6. Your Rights

You have the right to:

Access your information

Request corrections

Withdraw consent for communications

Request information on how your data is used

To exercise these rights, contact us using the information below.

7. Data Retention

We retain information only as long as necessary for treatment, operations, legal, or regulatory purposes.

8. Contact Information

Future Psych Solutions
Website: https://futurepsychsolutions.com
Phone: (803) 335-5232
Email: [email protected]

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.